Below are my real insights from the workplace

• Document and consolidate knowledge: When you encounter bugs, solve complex problems, or deal with complex business logic, record them.
• Reduce information gaps: If something can be known by everyone, there’s no need for private chats. Share the information with everyone, and it might help get things done better.

References

• How to Be a Good Tech PM: https://mp.weixin.qq.com/s/Mur302t7-8444vaxLLUKgA